Returns and Refund Policy

At PriceWise, your satisfaction is at the heart of our brand promise. We understand that sometimes, a purchase just doesn’t work out. No worries! We’ve got you covered with our hassle-free returns and refunds. If you bring a product back, you are guaranteed to get your money back or your item exchanged for another, when you take the following steps :

  1. Keep the tags on the items to be exchanged or returned
  2. Present your till slip for the initial purchase. This serves as proof of purchase and is essential for processing your return or exchange.

Exchanges and refunds are processed as soon as 1& 2 above are brought to the till.

Additional Details

Time Frame: Returns and exchanges must be made at any of our stores within 30 days of the original purchase date.

Non-Returnable Items: Some items may be non-returnable or non-exchangeable. These include clearance items and underwear and items sold as ‘final sale.’

Questions: If you have any questions or concerns about your return or exchange, please don’t hesitate to contact us, check the store locator for the store list.

Your happiness is our priority, and we strive to make your shopping experience with PriceWise as enjoyable as possible.

Thank you for choosing us!

Updated April 2024.